What We Collect and Why It Matters
When you register, we collect your name, email address, and the wallet identifier you use — whether that is DANA, OVO, or GoPay. Transaction records are stored to process deposits and withdrawals accurately and to resolve any account queries you raise with our support team. We
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also collect device and session data — such as your IP address, browser type, and login timestamps — to detect unusual access patterns and protect your account from unauthorised activity. If you contact us about a problem, the conversation log is retained so follow-up support has
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the full context. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those rails require to complete a transaction. Retention periods depend on the nature of the
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data: active account information is held while your account remains open, while transaction logs may be kept longer where local law or financial record requirements apply. You can request a copy of the data we hold or ask us to correct inaccurate information by reaching out
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through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.